Unfortunately for them, the hooliganism of some Israir passengers on the flight to Varna had been recorded on camera, and seen all over Israel. Thus on their return the offenders decided tomake an appearance on television. But this time they had their face covered and instead of apologizing they distanced themselves from their actions. Somehow they became the victims too: “I don’t know what came over me,” “ever since I heard that I was on camera my life has turned into a nightmare,” “I am on tranquilizers, ” etc. This refusal to take any responsibility is a prime example of how not to apologize
Sometime ago I wrote an essay about the meaning and importance of proper apologies:
Please keep reading in the Times Of Israel
No comments:
Post a Comment